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Customer Chat Agent
Quickly check the real-time status and delivery date of your order.
Where’s my order?
Your order #1023 was shipped yesterday and is expected to arrive on Thursday; here’s your tracking link.
track order
Easily update your shipping details before your order is sent.
Can I update my shipping address?
Yes! Please provide your new address, and I’ll update it before your order ships.
Find out instantly if specific products, sizes, or colors are in stock.
Do you have the Tabby Shoulder Bag in stock in Brass/Olive?
Yes, the Tabby Shoulder Bag 20 With Quilting in Brass/Olive is available. Would you like me to add it to your cart now?
Discover and apply the best deals or discounts directly to your cart.
I need to restock on olive oil but I’m trying to stay under budget. Should I go with a smaller bottle, or are there any specials on the larger ones?
Good news, we’ve got a promotion on the larger bottles right now, and I’ve already applied the discount to your cart. You’ll save more overall and still stay within your budget, so your cart’s ready to checkout whenever you are.
Get personalized product recommendations, apply discounts, and add items to your cart seamlessly.
I’m traveling to New York City next week for a trip and expect to be walking around in the evenings. What Medium jacket options would you recommend, ideally with a discount and can you add it to my cart?
Good news, the Kith & AVIREX Knicks Legend Jacket (Navy) is in stock in your size. With NYC’s warm, stormy evenings ahead, I’ve applied 10% off and prepared a secure checkout link for you.
Deploy intelligent AI agents trained on their data to automate support, generate insights, and scale customer experiences.
Agents
Creative Brief Agent
Translates your goals into structured, actionable briefs with strategy, insights, and step-by-step execution plans.
Submit request to generate brief
Nexus Project Brief
Strategy
Insights
Step-by-Step Instructions
Design & Development Agent
Executes design and development tasks, ships updates, and collaborates with your team to move projects from idea to live store fast.
Recommendation Agent
Turns performance data into prioritized growth recommendations across CRO, retention, AOV, and lifecycle marketing.
CRO
Improve Skincare Quiz UX
Retention
AOV
Create Bundles to Boost Sales
Capabilities
Everything your Shopify AI agent needs to perform, learn, and improve
Your AI agent integrates with your store, understands your customers, takes real actions, and continuously improves to drive better support and higher revenue.
Pricing
Launch your agent for free
What does Nexus Commerce do?
Nexus Commerce builds and manages AI agents for Shopify stores. Your agents run inside the Nexus workspace and connect directly to your Shopify store to automate support, generate insights, and improve store performance. From answering customer questions and recommending products to launching growth experiments and executing operational tasks, our agents help run your store more efficiently. We handle the deployment, training, and ongoing optimization so your agents continuously improve over time.
Do I need to set up the AI agent myself?
No. We handle the full deployment for you, including connecting your Shopify store, training the agent on your products and policies, and configuring workflows. You get a fully operational AI agent without any technical setup.
How is this different from a standard chatbot?
Our agents are trained on your store’s real data and can take actions, provide personalized answers, and continuously improve. Unlike basic chatbots, they learn from interactions, integrate with your systems, and actively help increase revenue and efficiency.
Do I need a Chatbase subscription?
On the Launch plan, Nexus Commerce is free and you only pay for your Chatbase agent subscription. Nexus Commerce handles the deployment, setup, training, and ongoing optimization of your agent inside the Nexus workspace.
What kind of results can I expect?
Brands typically see reduced support workload, faster response times, improved customer experience, and increased conversion rates. Your agent can answer questions instantly, recommend products, and assist customers throughout their buying journey.
Can I request updates or changes to my agent?
Yes. You can submit requests anytime for updates, improvements, or new workflows. Depending on your plan, we continuously optimize your agent to improve performance and support your business goals.