1. Overview

Nexus Commerce ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.nexuscommerce.co) and use our services.

This policy applies solely to information collected through our website, client portal, and other direct interactions with Nexus Commerce.

2. Information We Collect

We collect information in several ways, including:

A. Information You Provide to Us

• Name, email address, phone number, and company details when you contact us or submit inquiries.

• Billing and payment information for transactions.

• Account credentials for accessing our services, such as the client portal.

B. Automatically Collected Information

• IP address, browser type, and device information when you visit our website.

• Site usage data, including pages visited and interactions, collected via cookies and analytics tools.

• Shopify store details when providing store support or management services.

3. How We Use Your Information

We use the collected data to:

• Provide, manage, and improve our services.

• Process transactions and fulfill service requests.

• Communicate with you about projects, invoices, and support updates.

• Improve website functionality and user experience through analytics.

• Prevent fraudulent activity and ensure security.

We do not sell or rent your personal information to third parties.

4. How We Share Your Information

We may share your data with:

• Service Providers: Third-party vendors (e.g., payment processors, hosting providers) who assist in operating our business.

• Legal Requirements: If required by law, regulation, or legal process to disclose your information.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and analyze site performance. These may include:

• Essential Cookies: Required for website functionality.

• Analytics Cookies: Help us understand site traffic and usage patterns.

• Marketing Cookies: Used for targeted advertising (if applicable).

You can manage cookie preferences in your browser settings.

6. Data Security

We implement security measures to protect your personal data, including:

• Encryption: Secure transmission of sensitive data using SSL.

• Access Control: Limiting access to personal information to authorized personnel only.

• Secure Storage: Storing data in a protected environment with security protocols.

Despite our efforts, no data transmission over the internet is completely secure. Please take precautions when sharing sensitive information.

7. Your Rights and Choices

You have the right to:

• Access Your Data: Request a copy of the personal information we hold about you.

• Correct Your Data: Update or modify any inaccuracies.

• Delete Your Data: Request deletion of your personal data, subject to legal and business obligations.

• Opt Out of Communications: Unsubscribe from marketing emails at any time.

To exercise these rights, contact us at contact@nexuscommerce.co.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before providing personal information.

9. Data Retention

We retain personal data only as long as necessary to fulfill service obligations, legal requirements, and business operations. When no longer needed, data is securely deleted.

10. Changes to This Privacy Policy

Nexus Commerce reserves the right to update this Privacy Policy at any time. Updates will be posted on our website, and continued use of our services constitutes acceptance of the revised policy.

11. Contact Information

For any questions or concerns about this Privacy Policy, please contact us:

📧 Email: contact@nexuscommerce.co
📍 Website: www.nexuscommerce.co

By using Nexus Commerce services, you acknowledge that you have read, understood, and agree to this Privacy Policy.