Frequently asked questions
Find quick answers to common questions about the platform, pricing, and security.
General
How secure is my store data?
Your data is encrypted in transit and at rest, tenant-isolated per workspace, and accessed only through OAuth connections you approve. Nexus reads catalog, theme, and stack data to scope work. Nothing publishes to your live storefront without your review. You can disconnect integrations and request deletion at any time.
How secure is my store data?
Your data is encrypted in transit and at rest, tenant-isolated per workspace, and accessed only through OAuth connections you approve. Nexus reads catalog, theme, and stack data to scope work. Nothing publishes to your live storefront without your review. You can disconnect integrations and request deletion at any time.
What does Nexus connect to?
What does Nexus connect to?
How does the autopilot actually work?
How does the autopilot actually work?
Is a trial available before subscribing?
Is a trial available before subscribing?
What services does Nexus provide?
What services does Nexus provide?
Can I request services from Nexus?
Can I request services from Nexus?
Still have questions?
Reach out and our team will guide you.
Reach out, and our team will guide you.
